Workshop Overview

Coral Cloud Resorts is a small resort chain that combines technology with luxury hospitality to offer a personalized guest experience at a beachside location. The resort utilizes data and AI to customize every aspect of a guest's stay based on their preferences. Their goal is to create a seamless and memorable experience for each guest by integrating cutting-edge technology throughout their journey.

In this workshop, you will:

Steps	Exercise	Link
Exercise #0	Setup Your Salesforce Org	Exercise #0
Exercise #1	Create a Targeted Marketing Campaign with AI	Exercise #1
Exercise #2	Enhance your Email Content with Agents	Exercise #2
Exercise #3	Engage Customers with Conversational Two-Way Messaging	Exercise #3