Workshop Overview

Coral Cloud Resorts is a small resort chain that combines technology with luxury hospitality to offer a personalized guest experience at a beachside location. The resort utilizes data and AI to customize every aspect of a guest's stay based on their preferences. Their goal is to create a seamless and memorable experience for each guest by integrating cutting-edge technology throughout their journey.

In this workshop, you'll learn to activate Agentforce by connecting Data Cloud, MuleSoft, Tableau Next, and Slack to create a personalized, AI-powered concierge for hotel staff.

Steps	Exercise	Link
Exercise #0	Setup Your Salesforce Org	Exercise #0
Exercise #1	Go Deeper with Calculated Insights	Exercise #1
Exercise #2	Discover Hidden Insights	Exercise #2
Exercise #3	Mulesoft, Supercharge your Employee Agent	Exercise #3
Exercise #4	Slack, Make Every Employee a Concierge	Exercise #4
Prompts	All prompts here	Prompts