Available Workshops

Build Smarter Customer Experiences with Salesforce

Get hands-on with Data Cloud and Agentforce to see how generative AI and real-time data converge. You'll build a complete lifecycle—from AI-driven targeted marketing campaigns and intelligent service agents (infused with website knowledge) to seamless human handoffs and agent-assisted loyalty actions. Transform your customer experience with the power of the Salesforce AI platform.

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Intelligent C360 Agentforce Hands-On Workshop

Learn to activate Agentforce by connecting Data Cloud, MuleSoft, Tableau Next, and Slack to create a personalized, AI-powered concierge for hotel staff.

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Test-Drive Data Cloud Hands-On Workshop

Learn how to unify and activate your data with Salesforce Data Cloud

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v1.1

In this Hands-On Workshop, you will learn how Data Cloud is the foundation of the next-gen CRM

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